Sampling Wastes Your Time

Samples are not a solution, they're only a way to tell if what you think you should order, is actually what you should order. If you sample, and you were correct, it's the right product, then you need to order twice - the first order is the sample, second order is the product you need. This takes extra time.

Order All The Product You Need, The First Time

The vast majority of people that shop at ConfidenceClub are correctly matched to their best product the first time, which means that if they sample then all that has happened is that their eventual order has been delayed. And if you're not sure then our customer support experts are here to help you find the right product first time - contact us >

A Couple Of Pieces Is Not A Good Test

Samples are usually 2 pieces of product, and from many brands only 1 piece, so you'd better be careful with them so that you can be sure that your trial is adequate.

A Full Pack Makes More Sense

When you order a full carton you can try a full pack of product and still return the remainder of the carton for a full refund. For most of our products that from 10 to 28 pieces you can try before you need to make a decision if the product is right for your needs.

Samples Don't Look Like The Real Thing

Samples usually come in a clear plastic bag, like a large sandwich bag, with a piece of identification paper and a couple of pieces of product shoved in. These have been packed by people, usually by unpacking full bags of product.

Full Bags Are Packed Better And Untouched By Humans

The machines that make disposable continence management products are designed to pack retail bags of product - no humans touch your product at any stage and the bags are tightly and neatly packed. Trying product from a full bag is the real experience.

When You Sample Before Buying You're Waiting For 2 Deliveries

When you order anything to be delivered to you, you're never absolutely certain the day and time it's going to arrive, so if you sample before ordering you have the delivery uncertainty twice before you have product in your hands to solve a problem.

You Can Avoid Waiting For Another Delivery Again

When you order with our Money Back Guarantee you only have the delivery uncertainty for your first delivery. If you order again well before you run out then it doesn't really matter when the next delivery arrives, if it's a few days later than expected it shouldn't make any difference.

One less delivery is also better for the environment.

Samples Cost A Lot Of Money

The costs of samples may surprise you. The cost of the couple of pieces of product is perhaps the cheapest part. Firstly there's the design effort to prepare new sample artwork - yes, we could save some money by producing cheaper packaging but it really isn't a fair reflection of the products we offer. Then there's the labour and packaging materials to build up a sample pack, and finally there's the delivery cost. It ends up costing us around $15 to send someone samples.

We Can Pass The Savings On To You

Our full carton prices are cheaper than the single pack prices. Part of the reason is that we can factor in the savings caused by so many people choosing to buy whole cartons instead of asking for free samples. So the carton saving is in part because you have chosen to purchase a carton instead.