Our 100% money-back guarantee gives you total peace of mind when you shop with us.
We've got your back!
Fuss-Free Shopping, Guaranteed
It Fits or It's Free!
100% Money Back Guarantee
Hassle-Free (& Free!) Returns
Not 100% happy with your purchase? No problem!
We'll refund you 100% of your money back.
Plus, if you need to send back some of the product, we'll handle the return shipping cost, too, so you're not out of pocket.
It Fits or It's Free Promise
We stand by our promise! If you're not satisfied, neither are we.
That's why trying us out is completely risk-free, every time you order.
Conditions:
TRY RISK-FREE
Go ahead and open a bag to try it out. If it's not right, you can still get a full refund even if you've used some*. Just send us the rest back, and we'll cover the return shipping.
RETURN LIMITS
You can return one carton per product. If your carton comes in two boxes, you can send both back - just keep one bag at most.
30 DAYS TO DECIDE
Just let us know within 30 days of receiving your order if something isn't right, and our friendly customer service staff will help you.
We'll refund you as soon as we get the items back.
*Must be less than 1 bag used.
For reusable items, we only accept returns if they are still in their original packaging and not used or worn.
TRY, AND STILL RETURN
We realise that you will need to open a bag to try the product.
That's fine, will still refund you in full if you have used no more than 1 bag in either a pack or carton order and return the balance to us - we will even pay for the return.
We also offer this on our reusable items, provided the product is still in saleable condition (ie, not worn)
RETURN QUANTITY LIMITS
You may only ever return no more than 1 carton of each product. Some "carton" orders are delivered in 2 boxes, in those cases both boxes can be returned with at most 1 bag removed in total
We therefore recommend that you limit your first order to a single carton per product
30 DAYS TO RETURN
You need to request the return within 30 days of receipt of the goods.
If the return takes longer to reach our office, that's okay.
TRY, AND STILL RETURN
We realise you'll need to open a bag to try the product.
That's fine, will still refund you in full if you have used no more than 1 bag (in either a pack or carton order) and return the balance to us - we'll even pay for the return!
RETURN QUANTITY LIMITS
You may only ever return no more than 1 carton of each product. Some "carton" orders are delivered in 2 boxes, in those cases both boxes can be returned with at most 1 bag removed in total.
30 DAYS TO RETURN
The return must be requested within 30 days of your receipt of the products.
Please note that for reusable items, we can process a return of these goods provided that they are in a saleable condition and have not been worn.
Fast Shipping
Order before 10AM (EST) and your items will be on their way to you the same day!
Need Help? Just Get in Touch
Our team is here to provide supportive, helpful service whenever you need it.
Got a question or need assistance? Reach out!