About Us

Meet the people behind the screen

About Us

Once More, With Meaning

Garron and Gavin built one of Australia's first major online retailers together. They spent a decade selling and shipping all kinds of goods everywhere across this country, saving people money and reducing the shopping hassles, but it was just a business selling “stuff”, devoid of any real meaning and purpose.

They realised they could change this when they read a report on the prevalence of incontinence in Australia, and they saw for themselves how confusing it is to choose the right product in a store, how much money you can waste in trying to find the right product, and how embarrassing and bulky a typical month’s supply can be at the checkout. They were in a unique position to fix all of this, and it would make a positive impact on people's lives. So they got to it!

They spent most of 2017 developing their first disposable continence management products with the right manufacturing partners before ConfidenceClub.com.au opened for business in January 2018. Today ConfidenceClub supplies tens of thousands of Aussies with millions of items each year - and we're only a phone call or email away from every one of them.

Now Garron, Gavin, and our growing team, wake up each day with a higher purpose than selling "stuff", and it makes all the difference.

“I’m most proud of the positive difference we’re making in so many Australians’ lives.”
- Garron

“ConfidenceClub needs to exist because so many people were finding it difficult remaining stocked up with these essential consumables. I'm so glad we could help.”
- Gavin

Meet The Head Office Team

We are a team of continence practitioner nurses, technology experts, product specialists, care managers, home delivery professionals, and other health and business focused people. Each was asked to supply photos of what "living your best life" means to them - here are the results:

 

Brandon
Customer Service

Chantelle
Customer Service

Debbie
Supply Chain

Garron
Co-Founder

Gavin
Co-Founder

Judy
Customer Service

Kanika
Finance

Matthew
Customer Service

Megan
Customer Service

Sally
Operations

Sharon
Customer Service

Simon
Marketing

Stacey
Customer Service

The Next Employee
Doing Good

“Thank you so much.
I was thinking when I woke up that every area within ConfidenceClub is beyond excellent.
The quality and choice of products is better than anything else on the market, the value is affordable, the standard of service and support is like we rarely see in the corporate world today and I really feel that I am talking and communicating with an old friend who knows me well. More than that, Judy, because you are so lovely, I am wondering if I can adopt you....”

- Customer email

We Are A Team Of...

Performers

one sang for the Australian Youth Choir

one sang at the Sydney Olympics opening ceremony

one loves salsa dance almost as much as dark chocolate

Animal Lovers

one rescues ex-racing greyhounds and has fostered 15 of them so far

one has a scorpion that glows under black light

one volunteers at the RSPCA

Best Friends

one was the Maid of Honour for another's wedding - so many years ago, we're not allowed to say

two others are sisters-in-law

Fans

one had a long chat with Sandra Sully in a lift, mistaking her for an old friend

one shared a coffee and a hug with Russell Brand on Bondi Beach

One had dinner with the Wolf of Wall Street (and he paid)

Sporting Stars

one won their 1982 school award for most improved in volleyball

High Achievers

one came 8th out of 50,000 in an entrance exam

Celebrities

one had their bathroom renovated on the TV show Our House

one was a contestant on Perfect Match

Carers

two are carers for elderly parents

one is the carer for a sick child

Travellers

one has travelled to 35 countries

one ran with the bulls in Pamplona

Survivors

one has survived cancer - twice

Artists

one spends their spare time photographing nature, and has their art in a number of celebrity homes

Humans

we all have our stories

just like you

“They are soft, formfitting,
so very comfortable

and more importantly they work,

I could cry,

these might just be game changer for me,

from not venturing outdoors or anywhere to walking longer
venturing outside into the sun or the rain.

Thankyou ConfidenceClub
I'll be your number one fan”

- Customer product review

Yours In Confidence

We have Confidence in our products, Confidence in our service and Confidence in the benefits we believe we can bring to our customers' lives.

We back this Confidence with our ‘no-questions-asked money back guarantee’. So if at any time you are not 100% satisfied with our products, we will refund you in full.

We look forward to the opportunity to be of service.

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