We have a vision to eliminate the burden of managing incontinence
through products and experiences that are easy, positive, and preferred.
Thousands of Australians Trust Us To Deliver Confidence When It Counts
Thousands of Australians Trust Us To Deliver Confidence When It Counts
We have a vision to eliminate the burden of managing incontinence through products and experiences that are easy, positive, and preferred.
To achieve this vision
we are driven by these 6 principles
WE CARE
about your health
We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full
WE CARE
about how you are treated
We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products
WE CARE
about your experience with us
We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy
WE CARE
about your long term outcomes
We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment
WE CARE
about our community
We exist to help not only our customers, but also other organisations and charities
WE CARE
to find ways to serve you better
We will continue to look for new ways to improve our products and our services. Your feedback helps us do this
WE CARE
about your health
We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full
WE CARE
about how you are treated
We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products
WE CARE
about your experience with us
We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy
WE CARE
about your long term outcomes
We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment
WE CARE
about our community
We exist to help not only our customers, but also other organisations and charities
WE CARE
to find ways to serve you better
We will continue to look for new ways to improve our products and our services. Your feedback helps us do this
WE CARE
about your health
We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full
WE CARE
about how you are treated
We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products
WE CARE
about your experience with us
We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy
WE CARE
about your long term outcomes
We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment
WE CARE
about our community
We exist to help not only our customers, but also other organisations and charities
WE CARE
to find ways to serve you better
We will continue to look for new ways to improve our products and our services. Your feedback helps us do this
We appear to be on track
because so many people have noticed
Products Shipped
We have shipped over 20 million products so far and we still feel like we're just getting started
Rated World Class
Our customers have rated us as World Class
(Net Promoter Score, 2021)
2,000+ 5-Star Reviews
Over 2,000 people have taken the time to review our products as 5 out of 5 stars
Products Shipped
We have shipped over 20 million products so far and we still feel like we're just getting started
Rated World Class
Our customers have rated us as World Class
(Net Promoter Score, 2021)
2,000+ 5-Star Reviews
Thousands have taken the time to review our products as 5 out of 5 stars