Thousands of Australians Trust Us To Deliver Confidence When It Counts

Thousands of Australians Trust Us To Deliver Confidence When It Counts

We have a vision to eliminate the burden of managing incontinence
through products and experiences that are easy, positive, and preferred.

We have a vision to eliminate the burden of managing incontinence through products and experiences that are easy, positive, and preferred.

To achieve this vision
we are driven by these 6 principles

WE CARE
about your health

We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full

WE CARE
about how you are treated

We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products

WE CARE
about your experience with us

We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy

WE CARE
about your long term outcomes

We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment

WE CARE
about our community

We exist to help not only our customers, but also other organisations and charities

WE CARE
to find ways to serve you better

We will continue to look for new ways to improve our products and our services. Your feedback helps us do this

WE CARE
about your health

We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full

WE CARE
about how you are treated

We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products

WE CARE
about your experience with us

We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy

WE CARE
about your long term outcomes

We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment

WE CARE
about our community

We exist to help not only our customers, but also other organisations and charities

WE CARE
to find ways to serve you better

We will continue to look for new ways to improve our products and our services. Your feedback helps us do this

WE CARE
about your health

We will never compromise on quality to deliver the best value products and best services available anywhere, to ensure dignity and confidence when you need it, so that you can live your life to the full

WE CARE
about how you are treated

We are available and responsive when you need us, and will always treat you with courtesy, honesty, respect and confidentiality. We believe there is no shame in needing continence management products

WE CARE
about your experience with us

We owe it to you to find a positive outcome if things go wrong. If you are not happy for any reason then we will refund you in full, or replace your products with ones that do make you happy

WE CARE
about your long term outcomes

We will work hard to be your supplier of choice. We are here to reduce a burden in your journey, not just for a moment

WE CARE
about our community

We exist to help not only our customers, but also other organisations and charities

WE CARE
to find ways to serve you better

We will continue to look for new ways to improve our products and our services. Your feedback helps us do this

We appear to be on track
because so many people have noticed

Products Shipped

We have shipped over 20 million products so far and we still feel like we're just getting started

Rated World Class

Our customers have rated us as World Class
(Net Promoter Score, 2021)

2,000+ 5-Star Reviews

Over 2,000 people have taken the time to review our products as 5 out of 5 stars

Products Shipped

We have shipped over 20 million products so far and we still feel like we're just getting started

Rated World Class

Our customers have rated us as World Class
(Net Promoter Score, 2021)

2,000+ 5-Star Reviews

Thousands have taken the time to review our products as 5 out of 5 stars

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