It Fits or It's Free - Our Money Back Guarantee

Everyone using continence management aids should have product that fits perfectly & performs exactly as required.
At ConfidenceClub we believe no one should pay for something that isn’t right for them, which is why we are the only continence management product supplier in Australia that offers a full Money Back Guarantee.

Accessing great continence management products should be easy for everyone.
Here are 7 critical things your incontinence product provider should give you in that experience.ncontinence product provider should give you in that experience.

How our Money Back Guarantee works is:*
1. Purchase any product on our website
2. We ship promptly to you
3. Try the products anytime in the 30 days from receipt
4. Anything that is wrong size, fit or function we will replace for you at our cost
5. In the unlikely situation that we cannot supply the ideal product for your needs, we will refund your purchase in full.

*You may only ever return no more than 1 carton of each product. Some "carton" orders are delivered in 2 boxes, in those cases both boxes can be returned with at most 1 bag removed in total.
We realise you'll need to open a bag to try the product. That's fine, will still refund you in full if you have used no more than 1 bag (in either a pack or carton order) and return the balance to us - we'll even pay for the return!

Our Trusted Range - For All Levels of Need

Underwear Protection

Minor to Significant Need

Underwear Replacement

Moderate to Significant Need

Adult Nappies

Very High Need

Extra Protection

Reusable Protection

If you aren’t sure what is right for you, we have helped thousands choose.
Speak to a friendly product specialist on 1800 86 11 99 or click:

European Made Products

Over 80% of our range comes from premium European manufacturers offering industry leading comfort, absorbency & odour control. We have absolute certainty in the quality of every product we sell which enables us to offer our Money Back Guarantee with Confidence.

Fast, Free Discreet Delivery

Orders placed before 10am on any working day are shipped that same day from our Sydney or Melbourne warehouses. After 10am, shipped the next working day. All orders over $50 receive free shipping - Australia wide. All parcels are shipped in discreet packaging.

Thousands of 5 Star Reviews

We genuinely care about every customer and our dedicated Support Teams strive to provide the best possible shopping experience, every single order. Customers love us and we are very proud of the thousands of 5 Star Reviews we are fortunate to have received.

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