Hi, I'm not sure how I missed your review, so my apologies in the time taken to respond. We are sorry this product has not met your daughters needs.
Can we suggest that you try instead the Dailee Super Slips in XS/S - which can accommodate waist sizes as small as 38cm. If you are open to try we would be happy to send you a packet at our cost.
Please get in touch with one of our Product Specialists on our Contact Us page and they will facilitate this.
If we are unable to find the right product for your daughter then we will provide a full refund under our Money Back Guarantee.